Privacy Policy

1. Introduction

ThinkMoon ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered trading assistant platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• API Keys: Exchange API credentials you provide to connect your trading accounts
• LLM Provider Keys: API keys for AI services (OpenAI, Anthropic, OpenRouter)
• Communication: Information you provide when contacting support

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, and interactions with the platform
• Trading Data: Trade history, positions, and performance metrics from connected exchanges
• AI Interactions: Prompts, responses, and trading decisions made by AI agents
• Device Information: Browser type, IP address, and device identifiers
• Cookies: Session cookies and authentication tokens

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Execute trades on your behalf through connected exchanges
• Generate AI-powered trading analysis and recommendations
• Display your portfolio performance and trading history
• Send notifications about trading activity and account updates
• Improve our AI models and platform features
• Respond to your inquiries and provide customer support
• Detect and prevent fraud or unauthorized access

4. Data Security

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Exchanges: To execute trades using your API credentials
• With AI Providers: To process trading analysis (market data only, not personal data)
• Service Providers: With trusted third parties who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services:

• Account Data: Retained until account deletion
• Trading History: Retained for the lifetime of your account
• AI Decision Logs: Retained for 12 months for analysis and improvement
• API Keys: Deleted immediately upon removal or account deletion

7. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your trading history and data
• Revoke Access: Remove API keys at any time to stop exchange connections
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at hello@thinkmoon.ai

8. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for authentication and security
• Preference Cookies: Remember your settings and preferences
• Analytics: Understand how users interact with our platform

You can control cookies through your browser settings, but disabling essential cookies may affect platform functionality.

9. Third-Party Services

Our platform integrates with third-party services that have their own privacy policies:

• Binance: For exchange connectivity and trading
• OpenAI / Anthropic / OpenRouter: For AI-powered analysis
• Google: For authentication (if using Google sign-in)
• Telegram: For notifications (if enabled)

We encourage you to review the privacy policies of these services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

11. Children's Privacy

ThinkMoon is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or in-app notification.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• 📧 Email: hello@thinkmoon.ai